Fulfilment Solutions

Internel’s e-fulfilment solutions help businesses rise about challenges and exceed expectations.
We create exceptional customer experiences.

Is your market saturated?
We can show you proven ways to plan to go international.

Do you lack a presence in every EU country?
We can show you how to sell products across Europe.

Will you be negatively impacted by Brexit?
As the continent's top fulfilment provider, we can turn issues into opportunities.

Does your marketing strategy need an edge?
We can add all the magic you need, including a solid solution for e-returns.

Choose Internel as your fulfilment partner, and you unlock a range of innovative fulfilment solutions.

GET TO KNOW OUR SOLUTIONS

E-COMMERCE CHALLENGES

Cross border e-commerce is booming, driving growth, yet three main hurdles face every forward-thinking e-tailer:

EXPAND ACROSS BORDERS

International sales will grow twice¹ as fast as domestic sales, a whopping 21% uplift in 2018. However:

Roadblocks

Most fulfilment is focused on home markets, with no true pan-European service.
International courier companies are too expensive to be viable.
Retrieving returns internationally is costly and complex.

CONQUER EUROPE

Global e-shops are trying to enter the lucrative EU consumer market.

Roadblocks

VAT registration needs to be setup and managed in most EU member states.
There are no fulfilment companies who serve the entire EU, except overpriced giant enterprises.
The resulting high set-up, infrastructure and distribution costs make an expansion into European markets uneconomic.

BEAT BREXIT

The UK accounted for 33%² of all EU online sales in 2016, but Brexit could cut this income stream.

Roadblocks

Trade restrictions will complicate online sales between the UK and the EU.
UK headquartered companies need to look for alternative routes to market.
Thousands of e‑shops need an alternative EU distribution set-up.

Roadblocks

Most fulfilment is focused on home markets, with no true pan-European service.
International courier companies are too expensive to be viable.
Retrieving returns internationally is costly and complex.

VAT registration needs to be setup and managed in most EU member states.
There are no fulfilment companies who serve the entire EU, except overpriced giant enterprises.
The resulting high set-up, infrastructure and distribution costs make an expansion into European markets uneconomic.

Trade restrictions will complicate online sales between the UK and the EU.
UK headquartered companies need to look for alternative routes to market.
Thousands of e‑shops need an alternative EU distribution set-up.

1 ; 2 According to e-commerce Europe research 2017

FULFILMENT SOLUTIONS

We create perfectly packed, ready-labelled B2C parcels for the whole of Europe.

Our strategically placed parcel hubs let us meet changing market demands and enable our customers to expand across Europe. We offer a bullet proof, tracked, economical parcel service with a 2-4 business day turnaround:

Receive products efficiently from the EU and beyond.
Accurate, reliable order picking & packing.
Fast, tracked courier distribution – national 24 hours, international 2-3 days.
COD order handling for all Central and Eastern European countries.
Total IT integration with automated stock, sales and KPI reporting.
Rapid, ready-to-ship parcels sent from Poland to distribution hubs.
Customer friendly national & regional return points.

ENQUIRE NOW

ONLINE RETURNS MANAGEMENT & REVERSE LOGISTICS

When customers order online, they have to buy before they try. This means up to 30% of online orders are ultimately returned to you.

Most customers returning a product are forced to arrange for a courier pick up or even worse, when buying online from a retail chain, they have to visit a bricks and mortar store for returns. All this wastes a lot of time, keeps your staff tied up and frustrates customers who want a hassle free return experience.

Internel offers an innovative, low-cost return system that turns an issue into a powerful marketing strategy: return labels, national return points, faster handling at massively reduced costs thanks to return parcel consolidation – you’ll be able to offer a true customer friendly service.

Happier clients thanks to faster refunds.

Positive customer feedback on social media.

Increased selling time for your staff.

More buying time for online customers.

ENQUIRE NOW

• EXPAND ACROSS BORDERS •• CONQUER EUROPE •• BEAT BREXIT •• TURN RETURNS INTO POSITIVE PR •

Internel’s e-fulfilment solutions help businesses rise about challenges and exceed expectations.We create exceptional customer experiences.

E-COMMERCE CHALLENGES

FULFILMENT SOLUTIONS

ONLINE RETURNS MANAGEMENT & REVERSE LOGISTICS

• EXPAND ACROSS BORDERS •
• CONQUER EUROPE •
• BEAT BREXIT •
• TURN RETURNS INTO POSITIVE PR •

Internel’s e-fulfilment solutions help businesses rise about challenges and exceed expectations.
We create exceptional customer experiences.