1 ; 2 According to e-commerce Europe research 2017
Most customers returning a product are forced to arrange for a courier pick up or even worse, when buying online from a retail chain, they have to visit a bricks and mortar store for returns. All this wastes a lot of time, keeps your staff tied up and frustrates customers who want a hassle free return experience.
Internel offers an innovative, low-cost return system that turns an issue into a powerful marketing strategy: return labels, national return points, faster handling at massively reduced costs thanks to return parcel consolidation – you’ll be able to offer a true customer friendly service.
Happier clients thanks to faster refunds.
Positive customer feedback on social media.
Increased selling time for your staff.
More buying time for online customers.