Next Generation E-Fulfilment Turn customers into cash flow

• EXPAND ACROSS BORDERS •
• CONQUER EUROPE •
• BEAT BREXIT •
• TURN RETURNS INTO POSITIVE PR •

Internel’s e-fulfilment solutions help businesses rise about challenges and exceed expectations.
We create exceptional customer experiences.

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Is your local market saturated?
We can show you proven ways to plan to go international.
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Do you lack a local presence in every EU country?
We can show you how to sell products across Europe.
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Will you be negatively impacted by Brexit?
As the continent's top fulfilment provider, we can turn issues into opportunities.
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Does your online marketing strategy need an edge?
We can add all the magic you need, including a solid solution for e-returns.
Choose Internel as your fulfilment partner, and you unlock a range of innovative fulfilment solutions.
GET TO KNOW OUR SOLUTIONS

E-COMMERCE CHALLENGES

Cross border e-commerce is booming, driving growth, yet three main hurdles face every forward-thinking e-tailer:
EXPAND ACROSS BORDERS
EXPAND ACROSS BORDERS
International sales will grow twice1 as fast as domestic sales, a whopping 21% uplift in 2018. However:
Roadblocks
  • Most fulfilment is focused on home markets, with no truly European service.
  • International courier companies are too expensive to be viable.
  • Retrieving returns internationally is costly and complex.
CONQUER EUROPE
CONQUER EUROPE
Global e-shops are trying to enter the lucrative EU consumer market.
Roadblocks
  • VAT registration needs to be setup and managed in most EU member states.
  • There are no fulfilment companies who serve the entire EU, except overpriced giant enterprises.
  • The resulting high set-up, infrastructure and distribution costs make an expansion into European markets uneconomic.
BEAT BREXIT
BEAT BREXIT
The UK accounted for 33%2 of all EU online sales in 2016, but Brexit could cut this income stream.
Roadblocks
  • Trade restrictions will complicate online sales between the UK and the EU.
  • UK headquartered companies need to look for alternative routes to market.
  • Thousands of e-shops need an alternative EU distribution set-up.
Roadblocks
  • Most fulfilment is focused on home markets, with no truly European service.
  • International courier companies are too expensive to be viable.
  • Retrieving returns internationally is costly and complex.
  • VAT registration needs to be setup and managed in most EU member states.
  • There are no fulfilment companies who serve the entire EU, except overpriced giant enterprises.
  • The resulting high set-up, infrastructure and distribution costs make an expansion into European markets uneconomic.
  • Trade restrictions will complicate online sales between the UK and the EU.
  • UK headquartered companies need to look for alternative routes to market.
  • Thousands of e-shops need an alternative EU distribution set-up.

1 ; 2 According to e-commerce europe research 2017

FULFILMENT SOLUTIONS

We create perfectly packed, ready-labelled B2C parcels for the whole of Europe.
Our strategically placed parcel hubs let us meet changing market demands and enable our customers to expand across Europe. We offer a bullet proof, tracked, economical parcel service with a 2-4 business day turnaround:
  • Receive products efficiently from the EU and beyond.
  • Accurate, reliable order picking & packing.
  • Fast, tracked courier distribution – national 24 hours, international 2-3 days.
  • COD order handling for all Central and Eastern European countries.
  • Total IT integration with automated stock, sales and KPI reporting.
  • Rapid, ready-to-ship parcels sent from Poland to distribution hubs.
  • Customer friendly national & regional return points.
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ONLINE RETURNS MANAGEMENT & REVERSE LOGISTICS

ONLINE RETURNS MANAGEMENT & REVERSE LOGISTICS
When customers order online, they have to try before they buy. This means up to 30% of online orders are ultimately returned.
ARE YOU HELPING CUSTOMERS OR HINDERING THEM?

Most customers are forced to visit a bricks and mortar store or call up to arrange a courier pick up. This wastes a lot of time and effort, keeps staff tied up, and becomes frustrating for customers who want a hassle-free experience.

 

Internel offers an innovative, low-cost return management system that turns an issue into a powerful online marketing strategy.

 

Happier clients thanks to faster refunds.

Positive customer feedback on social media.

Increased selling time for your staff.

More buying time for online customers.

CUSTOMER FRIENDLY RETURNS OPTIONS

CUSTOMER FRIENDLY RETURNS OPTIONS

Simple national return points.

Massively reduced freight costs.

Efficient parcel collection and joint forwarding.

Faster return handling, including item pre-control.

Enquire now