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We are a third-party (3PL) fulfillment provider that approaches things a little differently. We are the successful extension of your online business.

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Our Facility

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OUR SERVICE

Find more about our European structure

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we respect your privacy. We promise never to share you e-mail address with anyone, and we will never send you unsolicited e-mail.

OUR fulfilment base in Poland

ecommerce warehouse Warsaw Poland

Our main distribution centre is certified to store ecological/biological products – EU BIO CERTIFICATE and on sustainable building performance – BREEAM CERTIFICATE

Our distribution is based in Warsaw for a reason. Nowhere else can you receive the combination of high-quality infrastructure, with a dynamic, motivated workforce.

We are fast becoming the most sought-after fulfilment provider in the industry.

Contact Information

Company registration details

Regional court registers of Warsaw, XIV economical department, company number KRS 0000465790, limited liability company as per Polish laws, capital of PLN 750.000

Tax identification and vat number

PL9512367949

Contact Information

Company registration details

Commercial register Canton Zurich, company number CH-020.4.018.830-5, joint stock company as per Swiss laws, capital of CHF 100.000

Tax identification and vat number

CHE-104.572.939

Contact Information

Company registration details

Commercial court registers of Aschaffenburg, company number HRB 7186, limited liability company as per German laws, capital of € 50.000.

Tax identification and vat number

204/129/30380 and DE 198201828

Service centres in EUROPE: for your regional service excellence

HEADQUARTERS

Switzerland Internel, since 1998

DISTRIBUTION CENTRES

Switzerland Internel, since 1998

Poland Internel, since 2013

REGIONAL SERVICE CENTRES

Czech Republic Internel, since 2019

Spain 3rd party, since 2020

France 3rd party, since 2022

Denmark 3rd party, since 2023

We operate with our own and 3rd party service centres in Europe as to provide you and your customers with truly local service.


These include: the preferred use of national (customer-liked) carriers, which we could not use whilst shipping directly from Poland, local return points for your customers and consolidated low-cost shipping back to us.


With our unique set-up your online business will be considered regional – exactly what online customers are looking for nowadays.

Frequently asked questions

Discover answers to your common queries below!

Do you ship worldwide?

We are specialised on B2C parcels with great shipping tariffs within Europe, whereas exports to North America, Asia, etc. are planned for 2024.

Do you have minimum order requirement?

There is no minimum fee at Internel, we welcome all businesses from start-ups to developed.

Do you work with start-ups?

Whether big or small – all organisations are welcome.

Do you have a trial period?

No, we don’t have a trial period, the termination notice of 1 month can be given at any time.

Do you have any restriction on products?

Yes, we don’t handle e-shops selling bulky or heavy items (e.g., furniture, gardening), items with special storage or transport requirements (fresh foodstuff, drugs, chemicals), weapons, armour, alcohol, tobacco, or products with religious, political, pornographic, or racist contents.

Can I visit your facility?

You are most welcome to come and see our facilities. Just reach out to us and make an appointment for a personal meeting and visit.