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Privacy Policy

This privacy policy is effective from 21st May 2018.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information (“personal data”) in accordance with our website and our services.

Our approach to managing personal data

This privacy policy sets out how we collect, use and protect any information that you give us when you use our website or when using our services.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our services, you can be assured that it will only be used in accordance with this privacy policy.

We respect your privacy and so promise to:

  • Use your personal data to only provide you with information or service you have requested
  • Keep your data safe, secure and process it in a secure way
  • Assist you to change your mind at any time about the communications you have registered to receive

Information on processing personal data at Internel

Data administrator Internel Sp. z o.o., ul. Księcia Ziemowita 59, 03-885 Warsaw, Poland

Commercial registry number KRS0000465790

Data protection officer The data protection officer (DPO) is a person who you can contact regarding for all questions related with processing of your personal data. The Internel DPO can be reached by e‑mail at dpo@internel.eu or by letter sent to the attention of the DPO to the address outlined before.
Your rights as per the GDPR

 

Applicable abbreviation:

GDPR – General Data Protection Regulation, no. EU 2016/679 of the European Parliament and of the Council dated 27th April 2016 regarding the protection of persons in relation to processing of personal data and free movement of such data and repeal of directive 95/46/EC.

When contacting Internel you may:

1) request access to the contents of your personal data (§ 15 GDPR) and request for or transfer of a copy of such data processed by Internel;

2) request the rectification of personal data (§ 16 GDPR) by indicating the incorrect personal data in question;

3) request deletion of your personal data (§ 17 GDPR);

4) request the restriction of processing of your personal data (§ 18 GDPR) by indicating which data shall be excluded from processing;

5) appeal against processing of personal data (§ 6 GDPR section 1f), due to reasons related with a data subject’s specific situation;

6) complaint to a supervisory authority, in a member state of habitual residence, workplace or place of alleged infringement, in the event where it is determined that processing of your personal data infringes provisions § 77 section 1 GDPR.

On these pages you will find information on how Internel processes personal data to comply with the General Data Protection Regulation (GDPR), which governs general rules on compliance of personal data processing.

In connection with our business activity, we collect and processes personal data, making every effort to ensure that the processed personal data is adequately secured.

Internel is responsible for all processing of personal data within its operations. This document describes how your personal data is processed within our company, in accordance with EU regulation 2016/679 of the European Parliament and of the Council, referred to as the General Data Protection Regulation (GDPR).

Why and how do we collect and process your personal data?

At Internel, we have various reasons for collecting personal data.

The most common reasons are that you are a customer, supplier, participant at a conference or other event, job applicant, or that you have contacted or collaborated with Internel for some other reason.

Furthermore, we need to collect data and personal information from you to provide you with the information and services you request from us.

Internel processes personal data to fulfil our assignment as e‑commerce fulfilment company. We also process this data to review and develop our operations, and to comply with national and EU laws.

All processing of personal data at Internel occurs to serve these purposes in some form. Processing must also have a legal basis. We only process personal data that is needed for a particular purpose and ensure maximum protection of such data.

Your contact person at Internel can provide you with more information on how your personal data as an employee, customer, supplier or other external stakeholder is processed. If you have not received any information, you can contact Internel’s Data Protection Officer at dpo@internel.eu.

What personal data do we collect?

We will only use your personal data for the purposes you have permitted, and we will not share it for marketing purposes outside of our company (including our headquarters or affiliate offices) unless you have given us permission to do so.

Every time you visit our website, we may also automatically collect the following information:

  • Technical information, including: The Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, log in details to our website, time zone settings, browser plug-in types and versions, operating systems and platforms, etc.

  • Visit information, including; Uniform Resource Locators (URLs) of the websites that you came through to our website and which pages you visited (including date and time); our website page response times, download errors, length of visits to pages, visit duration, page interaction information and methods used to exit our site

When communicating with us in any other mean than a simple website visit, thus as customer, supplier, participant of a conference or other event, job applicant or newsletter subscriber, the following information is often necessary and generally collected:

#

Data collected from

Collected personal data extent

1

Job candidate data

All data provided through candidate CVs or during interviews, particularly names, surnames, date of birth, nationality, place of domicile, education and courses during previous employments, additional skills and interests, previously earned salaries, pictures, e‑mail address, telephone number, marital status.

2

Data of suppliers, customers and visitors to our premises

Names, surname, telephone numbers, employer and work place address, job position, e‑mail address, car registration plates

3

General contact data of website visitors and newsletter recipients

Information on how to use our websites, for example internet cookies, which are used to improve user-friendliness. Cookies of Internel do not contain any personal data and are not used to collect personal information but to analyse the interests and preferences of a visitor. All cookies expire automatically when the visitor close web browser (session cookies).

Newsletters are dispatched upon request of the data subject and only with the data required to send such newsletter, thus full name, company name and e‑mail address. Such data is stored until revoked by the data subject thus the newsletter recipient.

4

Personal data entrusted to Internel in relation to provided e‑fulfilment services, particularly shipping products to individual consumers on behalf of our customer e‑shops (e-tailers)

Names, surnames, parcel destination address, telephone numbers, e‑mail address, sales invoices, delivery notes delivery addresses, due sales/invoice amounts prepaid or to be paid cash on delivery (COD)

How is your personal data protected?

We will keep your personal data safe and secure.

When you give your personal information to us, we will process and use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679) and other relevant legislation.

To prevent unauthorized access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third-party suppliers are under strict contractual terms to mirror the security policies that we currently have in place.

Internel has an information security management system that continuously reviews all administrative systems and processes in which risk and vulnerability analyses are carried out to prevent unauthorised access or distribution of personal data.

Who can access your personal data and how long is it stored?

Whenever we collect or process your personal data, we’ll only keep it for a limited period or for as long as we have a legitimate reason to contact you. We continually review the data records we have, and should we learn that we have not received contact from you we will ask if you wish to keep hearing from us. If we do not receive a reply or opt in we will remove your data.

Should you wish for us to remove your data at any time please contact dpo@internel.eu and we will remove it.

Your personal data may be disclosed to Internel’s partners, to service suppliers, or to other parties that need access to this data due to an agreement between yourself and an online shop, through which you may order products. Data may also be disclosed to external parties as part of the operations or an official authority, or because of a legal obligation that Internel has.

Internel will only transfer personal data to other parties if there is a legal basis for it. The following information are transferred on a need-basis, the data storage times are outlined hereunder:

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Data collected from

Data recipients & retention period

1

Job candidates

CV and candidate personal data are processed internally and by authorised persons only. Data are not transferred externally and are erased within 1 calendar week as of termination of the recruitment (in case of denial of the candidate) or to the HR department to be treated like employee personal data (in case of an employment)

2

Data of suppliers, customers, visitors to our premises and course participants

Internal processing only by authorised persons. If you are a supplier or customer or employee thereof, we store your personal data for as long as our co-operation lasts. In practice this means, until the last service invoice was issued and paid, thus wen the co-operation has ended. The storage period thereafter is defined by national laws.

Data of visitors to our premises and course participants will be stored for a period of maximum 6 months and thereafter erased.

None of the above categories personal data are transferred to a 3rd party, i.e. supplier, customer, etc. A transfer to governmental bodies is not foreseen, unless required by law.

3

General contact data of website visitors and newsletter recipients

Information on how you use our website, for example internet cookies, which are used to improve user-friendliness. When you visit our website, you will be asked to view and accept the cookies or to opt-out. Cookies of Internel do not contain any personal data and are not used to collect personal information but to analyse the interests and preferences of a visitor. Please refer to our Cookies Policy, visible online.

Newsletters are dispatched upon request of the data subject and only with the data required to send such newsletter, thus full name, company name and e‑mail address. Such data is stored until revoked by the data subject thus the newsletter recipient.

4

Personal data entrusted to Internel in relation to provided e‑fulfilment services, particularly shipping products to individual consumers on behalf of our customer e‑shops (e-tailers)

Such data is only processed internally by authorised persons. They will be transferred to carriers such as DPD, DHL, UPS, etc. with whom we have a valid service agreement, for the delivery of consumer parcels to their designated delivery addresses and the collection of funds, if COD payment terms were chosen. The above 3rd parties are contractually obliged to protect the confidentiality and security of such personal data, in compliance with applicable law.

Apart from the afore-mentioned entities, personal data can be disclosed exclusively to entities entitled to process data based on law provisions.

In the case of personal data collection to fulfil obligations resulting from the law, the data shall be kept for the period of fulfilling obligations and tasks resulting from individual law provisions. In the case of personal data collection on the basis of consent, until the consent is revoked.

Transfer of data to a non-EU/EEA country

Internel will not transfer personal data to a third country outside the EU/EEA, unless required for sending a specific e‑commerce parcel in such destinations. Personal data may also be transferred to third countries in connection with procured IT services, but Internel will only do so if the security of the data can be guaranteed.

Other websites

If you follow a link from our website to another internet page, this Privacy Policy will no longer apply. We are not responsible for the personal information handling practices of any third-party sites. We do encourage you to read the Privacy Policy of all websites that you visit.

Our use of cookies

We use cookies to distinguish you from other users of our website to help us improve your experience of our website and our services. For detailed information regarding cookies we use and the purposes we use them for, please refer to our Cookie Policy.

Changes to our Privacy Policy

We may change this policy to meet regulatory requirements and ensure best practice. All changes to this policy will be published on this page. 

Read more

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)