You won last year’s Christmas battle with great sales results – time has come to face the dark side of it – THE RETURNS…
Not every #Christmas present is a winner. In the fashion business, returns account for > 30% of all online sales; in most areas the year-end top sales season generates 15-20% #returns.
How to strike back?
1️⃣ You can convert returns into a positive experience with a clear and customer-friendly return policy.
2️⃣ You can hire temporary staff to manage a great return mountain – as to also ensure timely money return to your online shoppers.
3️⃣ You can invest further in infrastructure and technology.
Sometimes, even with best processes in place, it’s difficult to keep up. Therefore, the winning move is to partner with a great #3PL such as Internel; we are here to ensure a highly efficient daily return receipt, quality control, item state reporting, item refurbishing and restocking.
Outsourcing your EU operations to a highly experienced fulfilment partner like us, spares you chaotic first weeks to start the year, eliminates sales fluctuations at high fixed costs and the best of all: we free your time for selling as of day 1 after your sales promotions.
Contact us today to discuss our fulfilment and return solutions – more on eFulfilment Solutions EUROPE